Installers

Why use a RAA member Agent?

Registered Agents facilitate the process of registering and trading STCs. They complete all the paperwork, and create the STCs in the online REC Registry. Agents then sell the STCs on the open market, or through the Clearing House administered by the CER.

On the open market, the price of STCs varies, but tends to stay between $20 – $40 per STC. The time taken to sell the STCs in the market also varies, and depends on demand at the time.

If selling through the Clearing House, the price is set at $40 per STC. However, STCs are placed in a queue, and sold on a first in -first out basis. It can therefore take some time to sell STCs through the Clearing House.

By working with a RAA member Agent, installers can:

  • Concentrate on selling and installing systems, rather than completing REC Registry paperwork
  • Be more confident of the price they will receive for the STCs their installed systems will generate, thereby they can be confident in the discount price they offer their clients
  • Remove the stress and tension of waiting for STCs to sell.
  • Be confident they are dealing with reputable Agents, who adhere to high standards of ethical business practice.

Selecting an Agent

All Agents MUST be registered with the Office of the CER.

When selecting an Agent, RAA recommends selecting an Agent that is a member of the REC Agents Association (RAA). All RAA members must abide by a Code of Conduct that promotes transparent, accountable and trustworthy business practices.


If you have a complaint about an Agent

If you have a complaint about a member of the Association, contact RAA.

RAA has established a Conduct Committee to investigate complaints against members, and any breeches of regulations. The Conduct Committee follows the Dispute Resolution Procedure outlined in the RAA Rules.

Upon receiving a complaint against a member, in writing, the Dispute Resolution Procedure is activated. You can expect a response within 28 days.

RAA Briefing Paper on GST for Environmental Certificates

Applicability of GST on environmental certificates (STCs, VEECs and ESCs) has at times been a difficult issue for the solar and energy efficiency industry. There has often been confusing and contradictory information about in the market place.

RAA has been in discussions with the ATO to assist members and other industry participants develop an understanding of the ATO’s requirements and to illustrate this by way of an example.

Together with the ATO, RAA have developed  a flow diagram that illustrates the transactions in a typical process whereby the customer / system owner is registered for GST. This is included as an attachment to this Briefing Paper and has been deemed to be compliant by the ATO.

Read the flow diagram here: raa-briefing-paper-gst-jul-13